Introduction

The Red Lion is committed to protecting the privacy of our website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, redliongc.co.uk.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our website.

Information We Collect

We may collect the following types of information from our website visitors:

Personal Information

• Contact Information: Name, email address, phone number, and mailing address.
• Reservation Details: Booking information, special requests, and event details.
• Payment Information: Credit card details and billing information when you make a purchase or reservation.

Non-Personal Information

• Usage Data: Information about how you use our website, including pages viewed, time spent on the site, and referring URLs.
• Device Information: Information about the device you use to access our website, including IP address, browser type, and operating system.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process reservations, manage bookings, and provide customer support.
• To Improve Our Website: To analyze usage data and improve the functionality and user experience of our website.
• To Communicate with You: To send you updates, promotional offers, and other information related to our services. You can opt-out of receiving marketing communications at any time.
• To Process Payments: To securely process transactions and prevent fraud.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers are required to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our website.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request correction of any inaccurate or incomplete information.
• Deletion: You have the right to request deletion of your personal information, subject to certain legal obligations.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.